Air New Zealand is an international and domestic airline group which provides services within New Zealand, as well as to and from Australia, the South West Pacific, Asia, North America and the United Kingdom.

Air New Zealand currently operates an international long-haul fleet consisting of mainly the Boeing 777 variant family, with Boeing 767-300 and Boeing 787-9 Dreamliner aircraft supplementing them. Airbus A320 aircraft operate on short-haul international routes (i.e. to Australia and the Pacific Islands), and on domestic routes alongside Boeing 737-300 airliners. Air New Zealand’s regional subsidiaries, Air Nelson, Eagle Airways, and Mount Cook Airline, operate additional short-haul New Zealand domestic services using turboprop aircraft.

Air New Zealand has the most extensive domestic network, serving most cities over 20,000 people, with jet services between main centres and smaller aircraft elsewhere. Free economy baggage allowance is 7kg carry-on with 1 piece of checked baggage weighing 23kg costing $10 if pre-booked. Flights are reliable except when weather plays a factor.

The Airline has been a member of the Star Alliance since 1999.

Business Premier is the highest available class on Air New Zealand flights, available on both 777 variants and the 787. The seating is configured in a herringbone layout in a 1-2-1 configuration on the 777s and 1-1-1 on the 787, allowing direct access for every passenger to an aisle. Each seat is 22 inches (560 mm) wide leather and comes with an ottoman footrest that doubles as a visitor seat. The seat converts to a full length (79.5 in or 2,020 mm) lie-flat bed, for which a pillow, duvet and sheet are provided.

The 767 is equipped with standard recliner business class seats due to its inability to take the Business Premier seat. Seating is in a 2-2-2 configuration, with a 15-inch recline. Each seat is fitted with a standard legrest and footrest, USB, iPod and power connectivity, and a 10.6-inch touchscreen AVOD system.