ANVR Consumer Terms and Conditions

Worldwide Travel Group is affiliated with ANVR (Dutch Association of Travel Agencies). This association has strict standards for membership and promotes the quality of travel and the information on them. This gives you as our client the peace of mind that you are being looked after.

The trips on this website and in our guides are offered under the condition that the ANVR Travel conditions apply to all offers on our website or in our guidebooks, unless expressly indicated that this is not the case. These Terms & Conditions are printed in the brochure ANVR 2006. The booking will provide you a copy of this brochure. The brochure also contains the ANVR Booking Conditions, the terms of travel associations, the terms of the Calamity Fund and other important information.

As a member of ANVR you can be assured of:

1 Fair conditions
Please check the ‘small print’ when booking a trip? The travel and booking conditions which ANVR travel businesses handle agreed with the Consumer. This prevents, for example paying, cancel or change a trip with unreasonable provisions is facing.

2 Your money is in good hands
Often you need to make a deposit for your trip. But is your money or in good hands?
only reliable companies that a certificate of good behavior not present may join the ANVR.

ANVR travel businesses are also members of Stichting Travel Compensation Fund ( SGR ) or Guarantee Foundation Specialist Tour Operators ( SGST ). This means that in case of bankruptcy or SGR SGST under the terms of the damage, your prepaid fare reimburse. This offers you security.

3 Safe Travel
You sometimes goes to distant destinations, but what if something goes wrong? All ANVR operators are members of ABTA Travel Foundation . This means that, in the event that an accident occurs during your vacation you get reimbursed.
Coaches of ANVR operators may only take place with buses that meet strict safety requirements of the Quality Mark Touringcarbedrijf meet.

Finally ANVR operators must adhere to strict rules to avoid the risks. Legionella The rules are drawn up by the Ministry of Health. The ANVR informs its members and makes a fuss.
ANVR all travel businesses have extensive land information with health information, necessary vaccinations, travel documents required, travel advice and circumstances that you need to consider. Ask for it when you travel.

4 Quality First
it gets you a professional and good advice? ANVR travel agents and tour operators have a duty adequately train their staff. The ANVR monitor this. Your vacation is in good and capable hands. Also for a separate ticket , you have a ANVR travel company to the right place.

5. Responsible travel
you like to travel, but what are the consequences for eg the environment of your travel for the destination? ANVR members see to it that trips offered are justified. ANVR members so let’s not engage in such. Trips that child prostitution also aim. All the travel companies have also established an environmental policy with practical measures. By taking into account the environment, people, nature and cultural tours in the future remains possible.

6 Security of complaints
What guarantees do you if something goes wrong?
ANVR travel businesses to help you on your journey complaints made. They also respect all rulings of the Travel Disputes Committee . The ANVR see that the rulings of the Dispute be fulfilled by the members.
ANVR members who organize leisure travel, all have good liability insurance. The ANVR determine the conditions and see here strictly enforce.

ANVR Consumer Terms and Conditions. If you book a travel package with Worldwide Travel Group, the ANVR Travel Terms and Conditions (A) are applicable to the entire process, in other words from ‘Before booking the
travel package’ through to ‘After the travel ‘.

Please see a full list of ANVR booking conditions here.

Cancellation Policy

Standard cancellation fee

In the event that a contract is cancelled, the travel organiser can charge the traveller the
following cancellation fees, in addition to any reservation costs owed:

  • in the case of cancellation up to the 42nd calendar day (exclusive) before the day of departure: the deposit;
  • in the case of cancellation from the 42nd calendar day (inclusive) to the 28th calendar day (exclusive) before the day of departure: 35% of the travel sum;
  • in the case of cancellation from the 28th calendar day (inclusive) to the 21st day (exclusive) before the day of departure: 40% of the travel sum;
  • in the case of cancellation from the 21st calendar day (inclusive) to the 14th day (exclusive) before the day of departure: 50% of the travel sum;
  • in the case of cancellation from the 14th calendar day (inclusive) to the 5th day (exclusive) before the day of departure: 75% of the travel sum;
  • in the case of cancellation from the fifth calendar day (inclusive) until the day of departure: 90% of the travel sum;
  • in the case of cancellation on the day of departure or later: the full travel sum.

For full details on cancellation fees please read here.

Payment Terms

On booking with Pacific Island Travel a subsidiary of Worldwide Travel Group you must pay the full amount of your booking. Statement of changes in the itinerary or additional preferences may have changes in costs. Shortly following your booking you will recieve a voucher for your accommodation.