| INFORMATION AND HELP
DESKS: Airport information booths are
located in all terminals on the lower floor, and can translate over 166
languages. Help desks are located on the upper level of all terminals, and
are open 0900-2100 Monday-Sunday in the International Terminal and
0900-1700 in the North and South Terminals.
AIRPORT
FACILITIES: Money and communications: ATMs
and bureaux de change, open 0630-2230 Monday-Sunday, are available in all
terminals and boarding lounges and there is a full service bank, open
0800-1600 Monday-Friday and 0800-1200 Saturday, in the North Terminal.
There are also postboxes located in each terminal. Mobile telephones can
be rented from the lower levels of boarding areas C, D and F. Eating
and drinking: There are various bars, cafés and restaurants in each
terminal. Shopping: In the North Terminal, there are gift shops,
newsagents and bookshops, a clothing and accessories store, sweet shops, a
toy shop, an aviation memorabilia shop, a leather goods shop and a
cosmetics and toiletries store. In the South Terminal, there are gift
shops and a newsagents, a bookshop, a Californian souvenir shop and a
sweet shop. The new International Terminal has a duty-free store, a
pharmacy, a discovery store, a toy shop, clothing shops, a travel goods
store, a leather goods store, an aviation memorabilia shop, a golf shop, a
newsagents, giftshops, a cosmetics and toiletries store, sweet shops, a
sunglasses shop, a speciality food and wine store, a watch shop and a
sports store. Other facilities: A hairdressers is located in
boarding area C. There is a medical clinic on the lower floor of the
International Terminal.
DISABLED FACILITIES: The
airport is physically accessible and airline employees can assist
passengers with disabilities before departure or upon arrival. There are
TDD phones throughout the airport for hearing-impaired travellers.
Disabled car parking is also available (tel: 650 877 0227).
CONFERENCE AND BUSINESS
FACILITIES: There are two Aerzone
business centres in the International Terminal. Each business centre
provides individual work spaces, with Pentium computers with business
software and Internet connections, copying, printing, laptop computer
connections, fax facilities and staff support. Meeting rooms and web
conferencing facilities are also available. There are no business
facilities in the North or South Terminals.
CAR HIRE: All
major rental companies are based at the airport, including Alamo, Avis,
Budget, Dollar, Enterprise, Hertz, National
and Thrifty. A shuttle bus runs between the terminals and the
new Rental Car Center which is located on Hwy-101 North (take San Bruno
Avenue exit). Shuttle buses depart every 3-5 minutes 24 hours a day from
the upper level centre island of the terminal buildings.
CAR PARKING: Short-term
car parks with disabled spaces and direct access to terminals (tel: 650
877 0227) are available. A long-term car park is located 3.5km (2 miles)
north of the airport terminals. At the International Terminal, there are
two garages, A and G. A free shuttle bus service operates between the
long-term car parks, the garages and the terminals (journey time: 10
minutes).
DRIVING DIRECTIONS: From
central San Francisco, take Route 101 south and follow signs to the
airport. For access to the long-term car parks, turn left onto I-380 and
then turn right onto South Airport Boulevard.
PUBLIC TRANSPORT: Rail:
Train: All BART (tel: 650 992 2278 or TDD: 510 839 2220) stations are
fully wheelchair accessible. A free, wheelchair-accessible CalTrain
shuttle service runs to Millbrae CalTrain station. Road: Taxi:
Taxis depart from the lower level baggage reclaim area in the North and
South Terminals. In the International Terminal, taxis depart from level 2
arrivals. Taxi drivers are required by airport regulations to accept fares
to all destinations. Buses and trains depart for all Bay Area County
destinations. Bus: In the North and South Terminals, buses depart from
level 1, next to the Central Terminal Island Center and the North Terminal
kerbside. In the International Terminal, buses depart from level 1,
Courtyard A. Wheelchair accessible SamTrans buses run from the terminals
to various BART (Bay Area Rapid Transit) stations 0400-0000. For further
ground transportation information, visit the airport information booths or
call the SFO transportation hotline (tel: 800 SFO-2008).
AIRPORT HOTELS: Hotels
located very near the airport include the Holiday Inn, Hyatt, Marriott
and Sheraton. Other hotels nearby are the BW El Rancho Inn,
BW San Mateo - Los Prados Inn,
Clarion Airport Hotel and the Park Plaza Airport Hotel.
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