• Address: Bangkok International Airport, 171 Vibhavadi Rangsit Road, Bangkok 10210, Thailand
  Location: The airport is located 24km (15 miles) north of Bangkok
• Country code: 66
• Airport code: BKK
• Number of terminals: 3
• Telephone: (0)2 535 1254 (Departures) or 535 1149 (Arrivals)
• Fax: (0)2 535 1065 or 531 5559 or 535 1654
• Website: www.airportthai.or.th
• Time zone: GMT + 7

INFORMATION AND HELP DESKS: Airport information counters are located in the Arrivals and Departures halls within the International and Domestic terminals. The Tourist Authority of Thailand counter is located in the shared Arrivals hall of both International Passenger Terminals 1 and 2.

AIRPORT FACILITIES: Money and communications: Bureaux de change and ATMs can be found throughout the terminals; there is a bank on the second floor of the northern part of International Passenger Terminal 2. A postal service is also available at the airport. Eating and drinking: Various restaurants and fast food outlets offer a wide variety of international cuisine. Shopping: There are several gift and souvenir shops, as well as a duty-free shop. Other facilities: There are also smoking rooms and two VAT refund counters available in International Passenger Terminal 1. There is a 24-hour medical emergency clinic on the ground floor of the International Passenger Terminal 1, near Arrivals and two other medical rooms exist in International Passenger Terminal 2 and in Domestic Passenger Terminal, open until 1500 (tel :(0)2 535 113/1755).

DISABLED FACILITIES: Facilities for disabled travellers include lifts, accessible toilets and an electric car for transport around the terminals. Car parking for disabled travellers is also available in the airport car parks.

CONFERENCE AND BUSINESS FACILITIES: The airport has a business centre providing telephone, fax, computers and meeting rooms in the transit/transfer centre of International Passenger Terminal 1 (tel: (0)2 535 3711 ext 44). There are telecommunications centres in International Passenger Terminal 2 and in the International Passenger Terminal 1 post office. Internet services are provided in International Passenger Terminal 1 and in the business passenger lounge.

CAR HIRE: Avis is located in the first Floor Meeting Hall in Arrivals, between International Passenger Terminals 1 and 2. Other car hire companies, including Budget, have desks in the Arrivals area in the Domestic Passenger Terminal.

CAR PARKING: A car park is located in the basement of International Passenger Terminal 1; in addition, there is a seven-storey car park next to International Passenger Terminal 2 and a three-storey car park in front of the Domestic Passenger Terminal.

DRIVING DIRECTIONS: The main road linking the airport to central Bangkok is the Vibhavadi Rangsit Road; it is also possible to travel into Bangkok via faster toll-motorways.

PUBLIC TRANSPORT: Rail: Train: Trains run to Bangkok, 0606-2007, from Don Muang Station which is opposite the airport and connected to the terminals by a walkway bridge. Road: Taxi: Pre-paid airport taxi vouchers can be purchased from the Thai Airways counter; alternatively licensed and metered city taxis (with black and yellow, not black and white, plates) can be flagged down outside Departures (journey time to central Bangkok: approximately 30-90 minutes). Limousine: A limousine service counter is available in the Arrivals hall of International Passenger Terminals 1 and 2. Bus: Air-conditioned airport buses operate on four routes and leave regularly from the front of the airport, 0500-2400, to many hotels. There is also a Thai Airways bus which serves the Asia Hotel. Regular public buses, some air-conditioned, which operate on various routes can also be caught from the road in front of the airport.

AIRPORT HOTELS: The Thai Hotel Association (tel: (0)2 535 2558) has reservation desks in the Arrivals areas of International Passenger Terminals 1 and 2. Most major hotels are served by minibus routes; nearby hotels include Quality Suites Bangkok Airport, which is 15 minutes away, and various hotels run by Novotel, located in the city centre.