• Address: Civil Aviation Authority of Singapore, Singapore Changi Airport, PO Box 1 Singapore 918141

• Location: The airport is located 20km (13 miles) northeast of the city of Singapore, on the island's northeastern tip

• Country code: 65

• Airport code: SIN

• Number of terminals: 2

• Telephone: (0)541 2084 or 2085 or 2459

• Fax: (0)545 6222

• Website: www.changiairport.com.sg

• Time zone: GMT + 8

INFORMATION AND HELP DESKS: Information and customer service counters and help telephones are located throughout the airport.

AIRPORT FACILITIES: Money and communications: Bureau de change counters can be found in the Departures/transit lounges of both terminals. There is also an Internet centre. Eating and drinking: The airport has a mini-supermarket, restaurants and snack bars. Shopping: There are several shops at the airport. Other facilities: Medical clinics are available 0800-2400 in both terminals and there is a 24-hour medical centre in the Terminal 2 basement. There is also a swimming pool and a fitness centre.

DISABLED FACILITIES: The airport has level access, lifts, accessible toilets and a wheelchair rental service (tel: (0)543 1118).

CONFERENCE AND BUSINESS FACILITIES: There is a business centre, open 0700-2300, located in the transit hotels at each terminal. Facilities include workstations with modems, photocopying, fax machines, telex and meeting rooms. Secretarial and translation services are also available upon request. Singapore Telecom outlets in both terminals provide telephone, Internet, fax, telex and postal facilities, and PC Internet connections.

CAR HIRE: Car hire companies include Avis, Budget and Hertz. A road toll is levied in Singapore's central business district during the daytime and on expressways at peak hours.

CAR PARKING: The airport has three car parks offering various tolls for short and longer stays.

DRIVING DIRECTIONS: The East Coast Parkway electronic toll road runs straight between the airport and Singapore City Centre.

PUBLIC TRANSPORT: Road: Taxi: Taxis run to the centre of Singapore (journey time: approximately 20 minutes). Six-seater Mercedes MaxiCab taxis run an airport shuttle service between the airport and any hotel in Singapore (except Le Meridien Changi and hotels in Sentosa) and anywhere in the Central Business District. Limousine: Limousine taxis are also available at the arrivals hall on level 1 of both terminals. Bus: Frequent public bus services leave the bus station from the basement of each terminal.

AIRPORT HOTELS: There is a hotel reservation counter in the Arrivals hall of each terminal. The Transit Hotel (tel: (0)542 5538 or 8122) provides rooms on site in both terminals on a six-hourly basis. Other hotels include Le Meridien, Marriott, Metropole and Raffles.