- Address: Airport Authority Building, 1 Cheong Yip Road, Hong Kong International Airport, Lantau, China
- Location: The airport is located at Chek Lap Kok, 34km (21 miles) northwest of Hong Kong Island
- Country code: 852
- Airport code: HKG
- Number of terminals: 1
- Telephone: 2188 7111
- Fax: 2824 0717
- Website: www.hkairport.com
- Time zone: GMT + 8
INFORMATION AND HELP DESKS: Airport Authority Information counters can be found on levels 5, 6 and 7. The Hong Kong Tourism Board are located in the Arrivals hall, level 5 and in the transit area, and are staffed 0700-2300; they provide brochures and an Internet information link, which is available 24 hours a day.
AIRPORT FACILITIES: Money and communications: Several bureaux de change counters, banks and ATMs are located throughout the passenger terminal. A post office is located in the Departures hall. Eating and drinking: There are more than 150 food and drink outlets, many of which are open 24 hours a day. Shopping: Shops including gift and duty-free (Hong Kong SkyMart) are available. Other facilities: There is a medical centre is on level 6.
DISABLED FACILITIES: The airport has good physical access and plenty of wheelchair-accessible toilets. There are lifts, ramps and escalators around the airport and car park spaces reserved for disabled drivers. Wheelchairs are provided free of charge by airlines, and lifts and telephones both have Braille signs.
CONFERENCE AND BUSINESS FACILITIES: The airport's Telecommunications and Business Centre is located in the PCCW HKT Business Centre, open 0700-2300. Services include Internet access, fax, telegrams, videoconferencing and local mobile telephone rental (tel: 2883 3871; fax: 2261 2601). Wireless broadband services are provided to passengers with their own laptops equipped with PC-LAN cards. Further conference and business facilities are available from the nearby Plaza Premium Lounge on the Departures level (tel: 2261 2622) and the Regal Airport Hotel (tel: 2286 8888).
CAR HIRE: Limousine services are available from six companies with counters located in the Meeters and Greeters hall.
CAR PARKING: There is one multi-storey car park and three ground level car parks.
DRIVING DIRECTIONS: From Hong Kong Island, drivers should follow road signs to Western Harbour Tunnel. Once out of the tunnel, drivers should drive along the West Kowloon Expressway; follow airport road signs and cross the Tsing Ma Bridge to the airport island. Then continue along North Lantau Highway to reach the airport.
PUBLIC TRANSPORT: Water: Ferry: High-speed ferries (tel: 2131 8181) run between the airport and Tuen Mun, with a shuttle bus serving the Chek Lap Kok Ferry Pier. Rail: Train: The Airport Express Line (tel: 2881 8888) operates trains which leave the airport for Hong Kong station every ten minutes (journey time: 23 minutes) and also stop at Kowloon. Free shuttle buses from the railway stations serve various hotels. Road: Taxi: Taxis are readily available from the Ground Transportation Centre adjacent to the passenger terminal. Limousine: The airport is served by six limousine companies. Bus: Public buses also leave from the Ground Transportation Centre. Coach: Citybus's frequent, wheelchair-accessible luxury Cityflyer coaches (tel: 2873 0818) serve major destinations in Hong Kong, Kowloon and the region, while Long Win's Airbus (tel: 2261 2791) serves the New Territories. Cross boarder coaches run by four operators (tel: 2764 9803 or 2243 3782 or 2375 0099 or 9747 1202) offer regular services between the airport and major Guangdong cities in mainland China, 0630-1930.
AIRPORT HOTELS: The Regal Airport Hotel (tel: 2286 8888) is connected to the passenger terminal by a covered walkway. Information counters operated by Hong Kong Hotels Association (tel: 2383 8380 or 2769 8822; fax: 2362 2383) can be found in the Arrivals hall. Hotels include the Holiday Inn Golden Mile HK, JW Marriott Hotel and Sheraton. Airport Express Line rail ticket holders can catch a free Airport Express shuttle bus to many hotel destinations from either Kowloon or Hong Kong stations.